Account Deletion Request – Genghis Khan Mongolian Grill App

We’re sorry to see you go! Below are the steps to permanently delete your account and associated data.

What Happens When You Delete Your Account?

• 🗑️ All personal data (name, email, phone, payment info) will be permanently erased from our systems.

• 📅 Order history, reservations, and saved preferences will be deleted and cannot be recovered.

• 🔒 This action is irreversible—you’ll need to create a new account for future orders.

(Note: Some anonymized data may be retained for legal/analytical purposes, as permitted by law.)

How to Request Account Deletion

Option 1: Email Request (Recommended)

1. Send an email to: 📧 support@gkbbq.com

2. Subject line: “Account Deletion Request”

3. Include:

   • Your full name.

   • The email address linked to your account.

   • (Optional) Phone number for verification.

Option 2: In-App Request�

1. Go to: Settings > Privacy > Delete Account.

2. Follow the prompts to confirm.

Processing Time & Confirmation

• ⏳ Within 7 business days, we’ll process your request and send a confirmation email.

• 📧 If you don’t receive confirmation, check your spam folder or contact us.

Need Help or Have Questions?

• Contact support before deleting your account if you:

  • Want a copy of your data (GDPR/CCPA right).

  • Need help recovering an account.

  • Have unresolved orders/refunds.

• Reach us at: support@gkbbq.comor 816.753.3600

FAQ

❓ Can I undo account deletion?
→ No. Deleted accounts cannot be restored.

❓ Will deleting the app remove my data?
→ No. You must formally request account deletion.

❓ Why does it take 7 days?
→ We verify requests to prevent unauthorized deletions.